SAM Integration with CMDB and ITSM: Closing the Software Blind Spot

Software licenses don’t manage themselves, and neither does the data about them — yet most organizations still track software spend in a spreadsheet disconnected from the CMDB that maps how those applications actually run. When SAM data isn’t tied to configuration items and ITSM workflows, license decisions get made blind, audits become fire drills, and…

SAM Automation with AI and Cloud Tools: What Actually Works

Software asset management has spent two decades catching up to how organizations actually buy and use technology. AI-assisted discovery, cloud-native reconciliation, and anomaly detection are finally closing that gap—but they’re changing what a SAM analyst does, not replacing the need for one. Here’s what’s actually working, what’s still marketing, and where the discipline is headed.…