Choosing an ITSM, HAM, CMDB or SAM Consulting and Advisory Partner: What to Ask Before You Sign

Signing a statement of work with the wrong consulting and advisory partner is a quietly expensive mistake. Unlike a bad software purchase, which you can unwind at renewal, a bad advisory relationship leaves behind half-finished documentation, a configuration management database (CMDB) nobody trusts, and a governance model built around the previous consultant’s methodology rather than…