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Category Archives: ITAM

Home / Archive Category: ITAM
Desqcon cover graphic for the article on agentic AI and Gen AI in software asset management tools

Agentic AI and Gen AI in Software Asset Management Tools: A Vendor Review

What Gen AI and agentic AI actually do in software asset management tools today, with examples from Flexera, ServiceNow and Zylo, plus the new job of governing AI software and spend.

October 11, 2026The Desqcon TeamArtificial Intelligence, ITAM, Software Asset Management
Desqcon cover graphic for the article on agentic AI and Gen AI in CMDB tools

Agentic AI and Gen AI in CMDB Tools: What Exists Today

What Gen AI and agentic AI actually do in CMDB tools today, with examples from ServiceNow, BMC, Freshservice, Atlassian and others, the use cases that are real, the evidence for benefits and the risks.

October 11, 2026The Desqcon TeamArtificial Intelligence, Configuration Management Database (CMDB), ITAM
Desqcon cover graphic for the article on agentic AI and Gen AI in hardware asset management tools

Agentic AI and Gen AI in Hardware Asset Management Tools: What Exists Today

What Gen AI and agentic AI actually do in hardware asset management tools today, with vendor examples, the use cases that are real, the benefits we can verify and the risks to plan for.

October 11, 2026The Desqcon TeamArtificial Intelligence, Hardware Asset Management, ITAM
Desqcon cover graphic for the HAM and CMDB maturity assessment article

How a HAM and CMDB Maturity Assessment Helps Your Organization

What a hardware asset management and CMDB maturity assessment covers, who should take it, the benefits you can expect, and what you get at the end, with charts and worked scenarios.

October 11, 2026The Desqcon TeamConfiguration Management Database (CMDB), Hardware Asset Management, ITAM
Illustration: enterprise software license management guide

Enterprise Software License Management: Models, Examples and a Practical Process

How enterprise software license management works: common license models, worked examples, survey data on audits and cost, the license lifecycle and six practices that keep you compliant.

October 9, 2026The Desqcon TeamITAM, Software Asset Management
Dark blue graphic with the headline Why SAM stalls in large enterprises, and how to fix it, and a bar chart motif

Why Software Asset Management Stalls in Mid-Size and Large Enterprises, and How to Fix It

Why software asset management stalls in mid-size and large enterprises: seven recurring challenges, what the 2025 and 2026 audit data says, and a vendor-neutral 90-day plan to fix them.

October 7, 2026The Desqcon TeamITAM, Software Asset Management

Best Hardware Asset Management & CMDB Tools 2026

Compare the top hardware asset management and CMDB discovery tools of 2026, including ServiceNow, Device42, and Lansweeper, with real pricing and pros/cons.

October 1, 2026The Desqcon TeamConfiguration Management Database (CMDB), Hardware Asset Management

Best Software Asset Management Tools for 2026

A vendor-neutral look at the top SAM tools for 2026: license compliance, audit defense, SaaS spend, pricing models, real pros and cons.

October 1, 2026The Desqcon TeamSoftware Asset Management

Gen AI, Agentic AI, and Agents in Software Asset Management: What Actually Changed

Generative AI, agentic AI, and task-specific agents are showing up in SAM tools in different ways. Here is where each one actually helps today, where reconciliation and true-up prep are becoming agent-assisted, and what to check before buying an AI-powered SAM platform.

September 27, 2026The Desqcon TeamArtificial Intelligence, Software Asset Management

ITAM Maturity Assessment: What to Diagnose Before You Invest in New Tooling

Updated September 2026. When an ITAM program is visibly failing, audits keep costing more than they should, SaaS spend keeps drifting up, and nobody can produce a clean number for what the organization actually owns, the instinct is almost always to buy a new tool. A new discovery agent, a new SAM platform, a new…

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September 27, 2026The Desqcon TeamITAM
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ITSM Tool Implementation: From Requirements to Go-LiveOct 22, 2026
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ITSM Process Implementation: Why Process Comes Before the ToolOct 22, 2026
Desqcon cover graphic for the article on agentic AI and Gen AI in software asset management tools
Agentic AI and Gen AI in Software Asset Management Tools: A Vendor ReviewOct 11, 2026

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