Terms & conditions
Last updated: [Add date]. Please read these terms carefully before using DesQcon.com or purchasing any service, assessment, or training from us.
This page is a starting draft, not a finished legal document. Have it reviewed by a qualified lawyer before publishing, particularly the payment, refund, and liability sections, since real money and consulting deliverables are involved.
1. Acceptance of terms
By accessing or using DesQcon.com (the "Site"), or by purchasing any assessment, training, or consulting service from DesQcon Software Pvt Ltd ("DesQcon," "we," "us"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site or purchase our services.
2. Description of services
DesQcon provides ITSM, HAM, CMDB, and SAM consulting, maturity assessments, tool selection advisory, transition and transformation services, and training courses (including but not limited to ITIL and ServiceNow certification training). Free assessments and trial content are provided as-is, for informational purposes, and do not constitute a formal consulting engagement.
3. Payments
Paid services, assessments, and training courses are billed as described at the time of purchase. Payments are processed through third-party payment providers (including Razorpay and PayPal); DesQcon does not store your full payment card details. [Add specific pricing, currency, and invoicing terms once finalized.]
4. Cancellations & refunds
[This section requires legal and business input before publishing. Define: how many days before a training session a cancellation qualifies for a refund, whether partial refunds apply, how consulting engagement deposits are handled, and how disputes are resolved.]
5. Intellectual property
All content on this Site, including text, graphics, frameworks (such as the AEIOU methodology), logos, and course materials, is the property of DesQcon Software Pvt Ltd or its licensors, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent. ITIL® is a registered trademark of PeopleCert; ServiceNow® is a registered trademark of ServiceNow, Inc. DesQcon is not affiliated with, endorsed by, or sponsored by these organizations except where explicitly stated.
6. Assessment results
Maturity assessment scores and reports are generated based on the information you provide and are intended as a diagnostic starting point, not a certified audit. DesQcon makes no guarantee that implementing our recommendations will produce specific business outcomes.
7. Limitation of liability
[This section requires legal review. Typically limits DesQcon's liability to the amount paid for the relevant service, and excludes indirect or consequential damages, subject to applicable law.]
8. Third-party links
This Site may contain links to third-party websites (including payment processors and partner tool vendors). DesQcon is not responsible for the content, policies, or practices of any third-party site.
9. Governing law
These Terms are governed by the laws of India. [Confirm jurisdiction/courts with your lawyer, e.g. courts of your registered city.]
10. Changes to these terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
11. Contact us
Questions about these Terms can be sent to info@desqcon.com.