{"id":11716,"date":"2026-07-09T15:15:22","date_gmt":"2026-07-09T09:45:22","guid":{"rendered":"https:\/\/desqcon.com\/staging\/?page_id=11716"},"modified":"2026-07-09T15:15:23","modified_gmt":"2026-07-09T09:45:23","slug":"choose-assessment-category","status":"publish","type":"page","link":"https:\/\/desqcon.com\/staging\/choose-assessment-category\/","title":{"rendered":"Choose Assessment Category"},"content":{"rendered":"<div id=\"pg-11716-0\"  class=\"panel-grid\" ><div class=\"panel-grid-core\"><div id=\"pgc-11716-0-0\"  class=\"panel-grid-cell\" ><div class=\"panel-widget-style\" ><div class=\"textwidget custom-html-widget\"><section class=\"subhero reveal\">\n  <div class=\"wrap\">\n    <div class=\"eyebrow\">Maturity assessment<\/div>\n    <h1>Choose the ITSM process for assessment<\/h1>\n    <p>Start with Incident & Major Incident Management, free, or unlock the full set of process assessments to get a complete picture of your ITSM maturity.<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"section reveal\">\n  <div class=\"wrap\">\n    <div class=\"grid4 grid-6up\">\n      <div class=\"svc-card\">\n        <span class=\"pill pill-free\">Free<\/span>\n        <h3>Incident & critical incident management<\/h3>\n        <p>How well are outages detected, triaged, and resolved under pressure?<\/p>\n        <a href=\"\/itsm-maturity-assessment\/\" class=\"btn-gold\" style=\"margin-top:16px;display:inline-block;\">Start free assessment<\/a>\n      <\/div>\n      <div class=\"svc-card\">\n        <span class=\"pill pill-paid\">Paid<\/span>\n        <h3>Problem management<\/h3>\n        <p>Are root causes tracked down, or do the same incidents keep recurring?<\/p>\n        <a href=\"\/contact-us\/\" class=\"btn-ghost\" style=\"margin-top:16px;display:inline-block;\">Unlock this assessment<\/a>\n      <\/div>\n      <div class=\"svc-card\">\n        <span class=\"pill pill-paid\">Paid<\/span>\n        <h3>Change management<\/h3>\n        <p>Is change controlled and low-risk, or a source of new incidents?<\/p>\n        <a href=\"\/contact-us\/\" class=\"btn-ghost\" style=\"margin-top:16px;display:inline-block;\">Unlock this assessment<\/a>\n      <\/div>\n      <div class=\"svc-card\">\n        <span class=\"pill pill-paid\">Paid<\/span>\n        <h3>Service request & catalog management<\/h3>\n        <p>Can users self-serve common requests, or does everything go through a ticket queue?<\/p>\n        <a href=\"\/contact-us\/\" class=\"btn-ghost\" style=\"margin-top:16px;display:inline-block;\">Unlock this assessment<\/a>\n      <\/div>\n      <div class=\"svc-card\">\n        <span class=\"pill pill-paid\">Paid<\/span>\n        <h3>Knowledge management<\/h3>\n        <p>Is know-how captured and reused, or does it live in people's heads?<\/p>\n        <a href=\"\/contact-us\/\" class=\"btn-ghost\" style=\"margin-top:16px;display:inline-block;\">Unlock this assessment<\/a>\n      <\/div>\n      <div class=\"svc-card\">\n        <span class=\"pill pill-paid\">Paid<\/span>\n        <h3>Asset & configuration management<\/h3>\n        <p>Do you have an accurate, trusted source of truth for your IT estate?<\/p>\n        <a href=\"\/contact-us\/\" class=\"btn-ghost\" style=\"margin-top:16px;display:inline-block;\">Unlock this assessment<\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"section section-gold reveal\">\n  <div class=\"wrap\">\n    <div class=\"section-head\">\n      <div class=\"eyebrow\">Want it all?<\/div>\n      <h2>Get the full deep-dive assessment<\/h2>\n      <p>Unlock every process area in one package, with a consolidated maturity report, gap analysis, and a working session with our consultants to build your roadmap.<\/p>\n    <\/div>\n    <a href=\"\/itsm-maturity-assessment\/\" class=\"btn-primary\">Get the deep-dive assessment<\/a>\n  <\/div>\n<\/section>\n\n<script>\n(function(){\n  var els = document.querySelectorAll('.reveal');\n  if(!('IntersectionObserver' in window)){\n    els.forEach(function(el){ el.classList.add('in-view'); });\n    return;\n  }\n  var io = new IntersectionObserver(function(entries){\n    entries.forEach(function(entry){\n      if(entry.isIntersecting){\n        entry.target.classList.add('in-view');\n        io.unobserve(entry.target);\n      }\n    });\n  }, {threshold:0.12});\n  els.forEach(function(el){ io.observe(el); });\n})();\n<\/script>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Maturity assessment Choose the ITSM process for assessment Start with Incident &#038; Major Incident Management, free, or unlock the full set of process assessments to get a complete picture of your ITSM maturity. Free Incident &#038; critical incident management How well are outages detected, triaged, and resolved under pressure? Start free assessment Paid Problem management&hellip;<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/desqcon.com\/staging\/choose-assessment-category\/\" class=\"themebutton2\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"categories":[],"tags":[],"class_list":["post-11716","page","type-page","status-publish","hentry"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/pages\/11716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/comments?post=11716"}],"version-history":[{"count":1,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/pages\/11716\/revisions"}],"predecessor-version":[{"id":11717,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/pages\/11716\/revisions\/11717"}],"wp:attachment":[{"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/media?parent=11716"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/categories?post=11716"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/desqcon.com\/staging\/wp-json\/wp\/v2\/tags?post=11716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}